About Fix 'N Repair — Greater Boston's Independent Repair Shop Since 2019
We started in 2019 as a mobile repair service driving across Boston to fix phones at homes and offices. Six years later, we've grown into four neighborhood repair shops in Watertown, Wakefield, Newton, and Burlington — still independent, still family-run, and still doing the same thing that started it all: fixing devices honestly and quickly so people can get back to their lives. We've repaired more than 5,000 devices for greater Boston customers and earned 500+ five-star Google reviews in the process.
Got a Broken Device? Get a Free Quote
Tell us what's wrong with your device. Real technician answers — no bots, no voicemail mazes.
What Greater Boston Says About Fix 'N Repair
Live Google reviews from real customers we've served at our Watertown, Wakefield, Newton, and Burlington shops. Updated automatically as new reviews come in. Every star matters to us — they're how we earn the trust to keep doing this work.
Welcome to Fix 'N Repair
Welcome to Fix 'N Repair! We're more than just a repair shop; we're your dedicated local repair shop for keeping your essential devices, especially your iPhone, running smoothly. What started as a mobile service in Boston, MA, has grown into four convenient stores serving the vibrant communities of Watertown, Wakefield, Newton, Burlington, Boston, Cambridge, Malden, Everett, Belmont, Waltham, Arlington, and surrounding communities.
Our Story: From Local Passion to Growing Presence
Fix 'N Repair was founded on a simple yet powerful idea: to provide expert, reliable, and accessible device repair services. In an increasingly connected world, we know how vital your iPhone is for work, communication, and staying in touch with loved ones. When it breaks, it's more than an inconvenience — it's a disruption.
Our journey began in 2019, driven by a passion for technology and a commitment to exceptional customer service. We focused on delivering fast, high-quality fixes, and thanks to the incredible trust and support of our customers, we've been able to expand our footprint, bringing our expert services closer to more communities. This growth is a testament to our dedication and the satisfaction of our valued customers.
Our Mission: Quality Repairs, Convenience, Expanding Reach
At Fix 'N Repair, our mission is clear: to get your devices back to perfect working order with maximum efficiency and minimal disruption. We believe that getting your iPhone repaired should be a smooth experience, no matter which of our locations you visit or where you are.
We achieve this through:
- Experienced Technicians: Our team consists of experienced technicians who are passionate about technology. They stay up-to-date with the latest iPhone models and repair techniques, ensuring your device receives the best care.
- Quality Parts: We use quality replacement parts sourced from trusted suppliers to ensure lasting repairs and optimal device performance across all our stores.
- Convenience That Fits Your Life: Whether you prefer to visit one of our comfortable shops or take advantage of our on-site phone repair service at your home or office in our service areas, we make getting your phone fixed straightforward.
Serving Our Communities
We're proud to be an integral part of the communities we serve. Our commitment extends beyond repairs; it's about building relationships and being a reliable resource for all your device needs. From students in Cambridge to families in Belmont to professionals in Burlington and Newton, we're here for you.
Why Choose Fix 'N Repair? It's About Trust and Results.
When you choose Fix 'N Repair, you're choosing a growing network dedicated to honest, quality work:
- Transparency: Free diagnostics and upfront, honest pricing.
- Speed: Fast turnaround times, often same-day repairs.
- Reliability: Repairs backed by our 90-day warranty on most repairs, and a lifetime warranty on screen replacements.
- Flexibility: In-store service at any of our 4 shops or convenient on-site phone repair within about an hour of any shop ($69 minimum service charge for mobile visits).
- Customer Focus: Your satisfaction is our priority.
- Quality Parts: We use quality components for lasting repairs.
We'd love to earn your business and your trust. Thank you for considering us for your iPhone repair needs!
Ready to get your iPhone fixed? Contact us today or visit one of our four convenient locations!
Years in Business
Founded 2019 in Boston
Devices Repaired
Across all 4 MA shops
Boston Area Shops
Wakefield · Watertown · Newton · Burlington
5-Star Google Reviews
Across all locations
Where to Find Fix 'N Repair
Same repair menu, same lifetime screen warranty, same Mon-Sat 10am-8pm hours at every shop. Each location has its own phone line — call the closest one directly.
Wakefield
Our flagship location. The shop where Fix 'N Repair started. Serves Reading, Stoneham, Melrose, Woburn, and the North Shore commuter rail communities. Microsoldering and board-level repair done in-house here.
Watertown
Serves Watertown, Cambridge, Brighton, Allston, Belmont, Waltham, and Arlington. Microsoldering and board-level repair done in-house here. 12 minutes from Brighton Center, 8 minutes from Cambridge.
Newton
Serves Newton, Brookline, Needham, Wellesley, Brighton, and Allston. Microsoldering and board-level repair available here.
Burlington
Our most recent shop. Serves Burlington, Bedford, Lexington, Billerica, Tewksbury, and Woburn. Board-level work is transported to our microsoldering specialists (Wakefield / Watertown / Newton) — adds 2-5 days to those repairs.
Devices We Fix in Greater Boston
From cracked iPhone screens to PS5 HDMI ports to MacBook logic boards. If it has a screen, a battery, or a circuit board, there's a good chance we can fix it.
iPhone Repair
Screen, battery, charging port, water damage, Face ID. Every iPhone from the original through iPhone 16 Pro Max.
Learn moreSamsung Galaxy Repair
Galaxy S series, Note, Z Fold, Z Flip, A series. Screen, battery, charging port, board-level work.
Learn moreCell Phone Repair
Google Pixel, Motorola, OnePlus, LG, and most other Android phones. Same repairs, same warranty.
Learn moreiPad Repair
iPad, iPad Pro, iPad Air, iPad mini. Cracked screens, dead batteries, charging port repair.
Learn moreMacBook Repair
MacBook Pro, MacBook Air, every Apple Silicon model and Intel back to early 2010s.
Learn morePC Laptop Repair
Dell, HP, Lenovo, ASUS, Acer, Surface, gaming laptops. Screens, batteries, keyboards, board-level.
Learn moreApple Watch Repair
Cracked screens on every Apple Watch model — Series 1 through 10, SE, Ultra. Same-day for most.
Learn moreGame Console Repair
PS5, PS4, PS Portal, Xbox Series X/S, Xbox One, Nintendo Switch. HDMI ports, drift, overheating.
Learn moreMicrosoldering & Board Repair
When chains say "unfixable" — power IC failure, backlight repair, GPU reflow, data recovery. Our specialty.
Learn moreWe Also Come To You — Mobile Phone Repair
Within about an hour of any of our shops, we offer mobile phone repair at homes and offices. Phones only — laptops, tablets, Apple Watches, and game consoles need bench equipment. $69 minimum service charge applies to mobile visits. Call to schedule.
About Fix 'N Repair — Questions Answered
Quick answers to what customers ask us most. If your question isn't here, call (857) 302-2655.
1 When did Fix 'N Repair start?
Fix 'N Repair started in 2019 as a one-person mobile repair operation in Boston, driving to homes and offices to fix phones on-site. We've been at this for 6+ years now. The mobile service is still part of what we do (phones only, within about an hour of any shop), but most of our work now happens at our four neighborhood repair shops.
2 Where are your repair shops located?
We have four shops in greater Boston: Wakefield at 18 Albion St (our original location), Watertown at 7 Main St, Newton at 212 Sumner St, and Burlington at 271A Cambridge St (our newest shop). All four are open Mon-Sat 10am-8pm, closed Sunday. Each shop has its own direct phone line — see the shop cards above for each location's number.
3 What devices does Fix 'N Repair fix?
We fix phones (iPhone, Samsung Galaxy, Google Pixel, Motorola, OnePlus, and most Android brands), tablets (iPad, Samsung Galaxy Tab, Surface), laptops (MacBook Pro, MacBook Air, Dell, HP, Lenovo, ASUS, Acer, Microsoft Surface, gaming laptops), Apple Watch screen repair, and game consoles (PS5, PS4, PS Portal, Xbox Series X/S, Xbox One, Nintendo Switch). We do microsoldering and board-level component repair for the hard stuff. We don't fix TVs, drones, appliances, or cameras.
4 Are you an Apple-certified or Samsung-authorized repair shop?
No. We are an independent repair shop, not affiliated with Apple, Samsung, Google, or any other manufacturer. This is intentional. Independence lets us repair older devices manufacturers have stopped supporting, use whichever parts give the best results (OEM or premium aftermarket), and do board-level component repair that authorized programs typically don't allow. If you specifically need Apple-authorized service for AppleCare reasons, the nearest Apple Store is at the Prudential Center or Cambridgeside.
5 What is Fix 'N Repair's warranty?
We offer a lifetime warranty on screen replacements. If the screen we installed fails on its own — not from new impact damage — bring it back and we'll replace it free, however long after the original repair. Most shops in Boston offer 30-90 day warranties on screen repair. Our other repairs (battery, charging port, board-level component work, etc.) carry a standard 90-day warranty. See our warranty page for full terms.
6 Do you still offer mobile repair service?
Yes, for phones only. We'll come to your home or office within about an hour of any of our shops for phone repair. Mobile service has a $69 minimum service charge on top of the repair cost (this covers travel time and on-site equipment). Laptops, tablets, Apple Watches, and game consoles need workbench equipment so they require shop drop-off — but our in-shop diagnostic is always free with no minimum.
7 Do I need an appointment, or can I walk in?
Walk-ins are welcome at all 4 shops during business hours (Mon-Sat 10am-8pm). No appointment needed. For some repairs — especially newer model screens, gaming console reflows, or board-level microsoldering work — it's worth calling ahead to confirm we have your parts in stock before driving over. Free in-shop diagnostic with no obligation either way.
8 How do I get a quote before bringing my device in?
Call any of our 4 shops directly — Watertown (857) 302-2655, Wakefield (781) 960-8512, Newton (617) 992-4003, Burlington (781) 921-3577. Tell us your device model and what's wrong. A real technician answers (no bots, no voicemail mazes) and gives you a quote within minutes. For complex repairs we may need to see the device first, but for most common repairs (screens, batteries, charging ports) we can quote right over the phone.
Visit Any of Our 4 Boston Area Shops
Walk in to any location for a free diagnostic. Same pricing, same lifetime screen warranty at every shop.
Got a Broken Device? We'd Love to Help.
Walk into any of our 4 Massachusetts shops with your device for a free diagnostic. No appointment needed. Real technicians. Honest quotes. Lifetime warranty on screens. Or call (857) 302-2655 right now to talk through what's wrong with your device. Six years in. 5,000+ devices repaired. We'd like to do business with you.