Fix 'N Repair Burlington — Phone, Laptop & Console Repair at 271A Cambridge St

What We Repair at Our Burlington Shop

Same full repair scope as our other Massachusetts locations — phones, tablets, laptops, MacBooks, game consoles, and Apple Watch. Phone and iPad repairs (screens, batteries, charging ports) are done same-day at the Burlington counter while you wait. For laptops, MacBooks, and consoles, we tell you the realistic timeline after a free diagnostic — most still finish same-day or next-day. Complex board-level work is transported to our specialist location and typically takes 2 to 5 business days — details below. Quoted price is the price you pay — no upcharges mid-repair.

How to Find Our Burlington Shop

We're at 271A Cambridge St in Burlington, on the south side of Cambridge Street past the plaza. There's a free on-site parking lot, so you don't need to hunt for street parking or feed a meter.

Getting here

Cambridge Street runs through the heart of Burlington and connects to most of the surrounding towns directly — no highway needed for customers coming from Woburn, Wilmington, Bedford, or most parts of Lexington. From I-95 / Route 128, take exit 32B (Cambridge Street) and we're a few minutes east. From Route 3 (the Burlington Mall corridor), Cambridge Street is the road that runs parallel just south of the Mall.

Nearby landmarks

About 5 minutes from Burlington Mall (75 Middlesex Turnpike), 4 minutes from Lahey Hospital & Medical Center (41 Mall Road), and 2 minutes from Burlington High School (123 Cambridge Street, also on Cambridge Street). The Apple Store at Burlington Mall is nearby — but they won't see you same-day without a Genius Bar appointment, which is why most of our customers come to us first.

Parking

Free on-site lot. The lot serves our shop and adjacent businesses on Cambridge Street. There's no meter, no garage, no parking fee for repair customers.

How a Walk-In Repair Works

Whether you booked a quote online or just walked in off Cambridge Street, the process is the same. Free diagnostic on every device, exact price quoted before any work starts, and you decide whether to proceed.

Microsoldering and Board-Level Repair

For complex board-level work — charging IC replacement, backlight circuit repair, water damage component restoration, no-power diagnostics, and microsoldering — we use our specialist team at our other Massachusetts locations rather than working on logic boards at the Burlington shop. This is honest about what each location does well, not a limitation in service.

How it works

You drop the device off in Burlington. We diagnose it on site, quote you the board-level work, and if you approve, we transport the device to whichever specialist location is best equipped for that specific repair. The work is done by our own technicians (not subcontracted). When complete, the device comes back to Burlington for pickup — or to whichever of our four locations is more convenient for you.

Timeline

Most board-level repairs add 2 to 5 business days to the timeline. We tell you the full expected schedule before any work starts. There's no extra fee for the transport — you pay the same as if you'd driven the device to the specialist shop yourself.

Warranty & Payment at Our Burlington Store

Lifetime warranty on cell phone and iPad screen replacements

Every cell phone screen replacement and iPad screen replacement we do at Burlington comes with a lifetime warranty covering four specific issues: touch sensitivity problems, ghost clicking, random clicking, and screen lifting. Bring the device back with your receipt and we'll repair or replace it free, no time limit. The warranty is honored at all four of our Massachusetts locations — repair in Burlington today, drop into Watertown years later if you need to.

90-day warranty on all other repairs

Battery replacements, charging port repairs, back glass, board-level work, console repairs, laptop repairs, and Apple Watch repairs all carry a 90-day warranty. If the part fails or the repair has a defect within 90 days, bring it back with your receipt and we'll handle it. Water damage repairs are not warrantied — outcomes depend on factors we can't control.

What the warranty doesn't cover

The lifetime screen warranty covers the screen, not drop damage. If the glass survives a new drop but the LCD or OLED panel underneath develops lines, bands, or dead zones afterward, that's impact damage — not a warranty defect. A fresh crack from a new drop is a separate repair (we usually offer a small discount on a second repair within a reasonable period — ask at the counter). Damage from another shop opening the phone after we worked on it is also not covered. Full warranty terms here.

Payment methods

We accept cash (no fee), Visa, Mastercard, and Discover (3% convenience fee), Apple Pay (no fee), and Venmo (no fee). We do not accept American Express or personal checks. All quoted repair prices are pre-tax — 6.25% Massachusetts sales tax applies at checkout.

Towns We Serve from Our Burlington Shop

Customers travel to our Burlington location from across the northwest Boston suburbs. Cambridge Street and MA-62 connect us directly to most surrounding towns, so the drive is short and highway-free for most of them. Click a town below for a dedicated page with directions and what to expect.

If our Burlington shop isn't the closest location for you, we have three other Massachusetts stores: Watertown (7 Main St) covers the inner Boston/Cambridge corridor, Newton (212 Sumner St) covers the western suburbs, and Wakefield (18 Albion St) covers the North Shore. See all four locations and hours — the lifetime screen warranty applies at any location.

Burlington Store FAQ