Careers at Fix 'N Repair — Electronics Repair Technician Roles in Boston

We're not always actively hiring, but we're always interested in hearing from skilled electronics repair technicians who'd be a good fit when openings come up. Email your application to hello@fixnrepair.org and we'll keep it on file. When we have openings — typically when an existing tech moves on, when a shop's volume grows enough to need additional help, or when we're expanding capabilities like microsoldering at a specific location — we review our application pool first before posting publicly.

Email your application to hello@fixnrepair.org with the subject line "Career Application — Electronics Repair Technician." Include:

• Your resume or a summary of your work history
• A short note about your repair experience — which devices and brands you've worked on (iPhone, Samsung, MacBook, gaming consoles, etc.)
• Whether you have microsoldering or board-level repair experience (premium skill, mention specifically if you have it)
• Which type of role interests you: in-shop (at one of our 4 MA shops), mobile (driving to customers), or both
• Your general location and ability to commute to our shops (Wakefield, Watertown, Newton, or Burlington)

We respond when we have an opening that matches your skills. We don't respond to every application immediately due to volume — please don't take silence as rejection.

Day-to-day, a repair technician at our shops handles a mix of bench work and customer interaction:

• Diagnostic work: identifying what's actually wrong with a device when a customer brings it in (often the issue isn't what the customer thinks it is)
• Repair work: screen replacements, battery replacements, charging port repairs, back glass replacements, camera repairs, speaker/mic repairs, board-level component work, microsoldering
• Quality testing: thoroughly testing repairs before customer pickup (touch responsiveness, charging, signal, audio, cameras, etc.)
• Customer communication: giving honest quotes, explaining what's wrong, managing expectations on timing, handling pickup and payment
• Parts management: keeping inventory organized, flagging when stock needs replenishment

Mobile technicians do the same diagnostic + repair work but at customer homes/offices (phones only). In-shop techs handle the full device range.

Required: Hands-on experience repairing iPhone and Android phones — at minimum, you've done screen replacements, battery replacements, and charging port work successfully. You know the difference between an LCD and OLED display, you understand why some screens have to be calibrated, and you've dealt with the small flex cables that connect modern displays.

Strongly preferred (and pays a premium): Microsoldering or board-level component repair experience. Most shops can't do this work, which is why it's worth more to us. If you can use a microscope + hot air station + iron to swap an IC, mention it explicitly in your application.

Plus, not required: Laptop / MacBook repair, game console repair (PS5 HDMI work, Xbox thermal cleaning, Switch joycon work), Apple Watch screen work, networking or general computer repair knowledge.

For mobile role only: reliable car + valid Massachusetts driver's license + willingness to drive across greater Boston.

Formal certifications (CompTIA A+, manufacturer programs) are nice but not required. What matters is whether you can actually do the work.

Competitive pay based on experience, skill level, and role type. We don't publish specific pay rates publicly because compensation varies significantly based on what you can actually do:

• Standard repair skills (phone screens, batteries, charging ports) — competitive with other Boston-area repair shops
• Microsoldering and board-level repair — premium pay reflecting the rarity of the skill
• Mobile repair work — typically structured to account for travel time and vehicle wear

When we discuss a specific role with a candidate, we cover compensation in detail at that point. We're not the highest-paying shop in greater Boston, but we're honest about pay, we don't over-promise then under-deliver, and we're a stable independent business with consistent volume.

Openings come up at all 4 of our Massachusetts shops — Wakefield, Watertown, Newton, and Burlington — but not all at the same time. We don't maintain public job listings per shop because the situation changes month to month.

In your application, mention which shop locations you can realistically commute to. We'll match you to openings as they come up at the locations that fit your geography. Each shop has somewhat different repair specialties:

• Wakefield (18 Albion St) — our original shop, serves North Shore communities, microsoldering done in-house
• Watertown (7 Main St) — serves Cambridge/Brighton/Belmont area, microsoldering done in-house
• Newton (212 Sumner St) — serves Brookline/Needham/Wellesley, microsoldering done in-house
• Burlington (271A Cambridge St) — our newest shop, serves North-West suburbs, board-level work transported to specialist locations

Both. We have full-time and part-time technicians across our 4 shops, and our mobile technicians often work flexible schedules based on customer demand. In your application, mention what schedule you're looking for — full-time, part-time, weekends only, evenings only — and we'll match you to opportunities that fit.

All shops operate on the same schedule: Mon-Sat 10am-8pm, closed Sundays. Your specific shifts within that range depend on the role and shop's coverage needs.

We expect candidates to come in with hands-on phone repair experience already — at minimum, you should be able to do iPhone and Android screen replacements, battery replacements, and basic diagnostics without supervision.

That said, we do invest in ongoing training for technicians who show aptitude:

• Newer device models as they release (iPhone 17, latest Samsung, latest MacBooks)
• Specialized repairs (board-level work, microsoldering progression for those interested)
• Less common device categories (game console reflows, Apple Watch screens)

If you're fully self-taught but solid on phone repairs, that's often a good fit. If you've never repaired a phone before and want to learn from scratch, this isn't the right role for you — start with a self-study program first, build skills on personal projects, then reapply.